Interface Overview

Accessing Data Messenger

To access the Data Messenger widget, click on the Data Messenger icon (indicated by the speech bubble icon).

Closing Data Messenger

You can close the Data Messenger window anytime, simply by clicking the X icon located in the top left corner of the widget interface.

Adjusting Your Field of View

By default, Data Messenger opens like a messenger or chat-style window, taking up a portion of the right-hand side of your screen:

There may be instances where you want to stretch the Data Messenger window to expand your field of view for a particular visualization or to see more columns within a table. To do so, you have two options:

View Full Screen

Click on the “Full Screen” icon in the header of the Data Messenger window to expand the Data Messenger to your full screen.

Expand Data Messenger

To expand the Data Messenger interface, simply click on the left-edge of the widget and drag and pull that edge in the direction of the opposite side of the interface.

Collapse Data Messenger

To collapse or shrink the field of view, simply click and drag the edge back in the other direction (pull the edge toward the right-hand side of the screen).

Tabs

There are three tabs (or views) within Data Messenger. These are displayed on the left-edge of the Data Messenger interface.

• The first tab is Data Messenger (default/home).  
• The second tab is Data Explorer.
• The third tab is Notifications.  

To navigate from Data Messenger to Data Explorer or Notifications and vice versa, simply click between the respective tabs

Data Messenger (Default) Tab

When you first click on the icon to open Data Messenger, you will arrive in the default/home tab screen:

At the top of the screen, a welcome/greeting message is displayed, followed by a list of Query Topics.

Query Topics:

Query Topics helps you get started by providing a list of query-able topics in your database. This offers a great starting point, as it provides a list of commonly explored topics in your database and gives you an idea of various things you can ask questions about.

Click on a topic of interest to see examples of queries you can ask. A list of natural language queries will be returned to you. From here, simply click on a query you’re interested in, and the query will run dynamically, returning a data response in just seconds.

To see additional queries related to the topic you are interested in, click “See More” and you will be transitioned to the Data Explorer tab where that topic will be entered automatically and a search will be run, returning a more comprehensive list of related queries for you to explore.

The Data Explorer tab is described in greater detail later in this Guide.

At the bottom of the window is the Query Input Bar:

Query Input Bar

Here, users can ask natural language queries that pertain to the data they wish to explore and receive data responses within seconds.

Users can ask or enter their queries in two ways:

• • • By typing a query in the Query Input Bar, or 
    • By using voice to ask a query (using the Voice-To-Text feature)

To query using voice, simply click and hold the Voice-To-Text button (indicated by a microphone icon) beside the Query Input Bar:

While holding the button, state your query out loud, and it will populate dynamically in the Input Bar.

Once Data Messenger returns a data response, several additional features become available to users. This includes a range of flexible visualization options, a variety of exporting capabilities, and several other tools designed to facilitate seamless conversational data experiences, each of which is covered in greater detail later in this Guide.

• Unsure about what to ask or how to phrase your queries? Look to the Explore Queries tab for guidance and ideas to help you get started.

How does it work?

When you enter a query in your own words, Data Messenger receives your query, understands what you are asking for, and automatically translates your query into a language that your database can understand. The relevant data (or answer to your query) is then retrieved directly from the source (the database) and returned to you in real-time. Once you've received your response, you can easily change the visualization, click to drill down into a particular data point, export your data response, or ask another query.

Data Explorer Tab

Data Explorer is a separate tab/view available within Data Messenger. 

This feature empowers you to easily explore what data is available to you, and discover relevant queries you can ask in relation to that data. Here, you can search for a topic of interest (this may be a subject in your database (i.e. “customer”), or a value label contained in your database (i.e. Johnny Depp (customer name), and you will receive a list of natural language queries you can ask pertaining to your input. Click on any query to run it and receive a data response.

Notifications Tab

The final tab available in Data Messenger is the Notifications tab. Here, you’ll find a feed that contains a list of Notifications.

Notifications let you know when important changes occur or when key thresholds are reached in your data. They are delivered only if and when a Data Alert has been triggered.

Clear History

To clear your query history, simply click on the trash icon located in the top right corner of the Data Messenger interface.